Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum, 0.5-oz.
Product details
Web ID: 10523620Ratings & Reviews
260 customer images
Causes dry skin, wrinkles, and burning
I was using this product for a week and I noticed dry skin and wrinkling under my eyes as well as a slight burning sensation. It didn’t help at all and I have discontinued using it.
Customer review from kiehls.com
Response from kiehls.com
Hello there and thank you for reaching out! We are sorry to hear about the experience you had with our Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum. We value your feedback and would like to speak with you directly to address your concerns and provide assistance. Please give us a call at 1-800-543-4572, available Monday through Sunday from 10:00 AM to 7:00 PM EST. When you call, kindly provide your case number: 43483600. For a more efficient resolution, it would be helpful if you have the product available during the call. We look forward to speaking with you and assisting further.
Thick
This serum is very thick and goes on pasty. I do not like the consistency - I did try it for a week just to see if I got any good results - no I did not.
Response from Macy's
Hi there! Thank you for reaching out about our Kiehls Since 1851 Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum.
Oh no! We're truly sorry to hear that our serum didn't meet your expectations and that you found its consistency to be very thick and pasty. We understand how disappointing it can be when a new product doesn't deliver the experience you're hoping for, especially after giving it a fair trial for a week. We aim for every product to feel luxurious and effective, and it sounds like this particular serum wasn't the right match for your preferences or skin's needs. Your detailed feedback about the consistency and the lack of results is incredibly valuable to us, and we appreciate you sharing your honest experience.
Caution- spot testing first!
I’m so sad this doesn’t work. I thought I was getting retinol in my eyes at night but I have finally determined that I am having a crazy bad reaction to this. I use vitamin c everyday, but for some reason about 6 hours after I put this on I get crazy puffy eyes, and once the puffy goes away, my skin peels dries out and I have to sluff off a few layers- like a deep chem peel… on your eyes- it’s such a bummer. Never reacted to anything else from Kiehls- I highly suggest getting a sample and spot testing- if it works for you- I’m jealous!
Customer review from kiehls.com
Has there been a color change?
Is brown the new color? it used to be white in color.
Customer review from kiehls.com
Response from kiehls.com
Hello there! Thank you for your question about the Powerful-Strength Dark Circle Reducing Vitamin C Eye Serum. It is normal for products containing vitamin C to vary in color—from pale yellow to orange or brown—especially after opening. This color change occurs because vitamin C naturally oxidizes when exposed to air and light. While the color may change, this does not affect the product’s performance or safety when used as directed. If you have any additional concerns, or if you notice a significant change in texture or odor, please contact us at 1-800-543-4572 (Mon–Sun, 10:00 AM–7:00 PM EST).
Worth it
I really like this I have been using it for a while now and I have definitely notice a big change my dark circles have faded and as long as you are consistent and have patience it will take some time but it definitely works leaving my under eyes moist and helping with my dark circles
Customer review from influenster.com
Will buy again!
It’s only been a few days but I seem to see a difference in the dark circles under and around my eyes. Am very pleased.
Recommends this product
Great eye cream and worth the value!
Great eye cream, absorbs nicely and you can definitely see a difference with the dark circles under my eyes when I haven’t had enough sleep. While I don’t have chronic dark circles so I can’t speak to if it helps with that
Customer review from influenster.com
Works
This product reduces the puffiness and dark circles under my eyes when I use it. It is creamy and it is comforting to use the product. The puffiness and circles unfortunately return.
Recommends this product